Frequently Asked Questions
Got questions? We’ve got answers! Our FAQ section covers everything from product features and setup instructions to care tips and warranty details. Whether you’re considering a purchase or need assistance with an existing order, find the information you need to make the most of your Saturnia Fire Pits experience. If you don’t see your question answered here, feel free to reach out to our customer support team for personalized assistance.
What materials are your fire pits made from?
Corten steel, also known as weathering steel, is a type of metal designed to form a rust-like appearance when exposed to the elements. This rust acts as a protective layer, preventing further corrosion. It's durable, low-maintenance, and often used in outdoor structures for its unique, rustic look.
How do I set up my fire pit?
Setting up your fire pit is quick and easy. Each fire pit comes with detailed assembly instructions, and no special tools are required. Simply follow the steps provided, and you’ll have your fire pit ready to use in no time.
Can the fire pits be used for cooking?
Yes! Our fire pits are designed with versatile cooking capabilities. You can grill, roast, and even boil on them. For optimal cooking results, we recommend using cookware that’s suitable for open flames.
How do I clean and maintain my fire pit?
To keep your fire pit in top condition, allow it to cool completely before cleaning. Remove any ash and residue, and wipe down the surfaces with a damp cloth. For a deeper clean, use a mild detergent and water. Regular maintenance will help preserve its appearance and performance.
What is your return policy?
We offer a 100% satisfaction guarantee. If you’re not completely satisfied with your purchase, you can return it within 30 days for a full refund or replacement. Please ensure the fire pit is in its original condition and packaging for a smooth return process. For more details, visit our return policy page or contact our customer support team.
